•  All orders by 12:00pm est are shipped USPS and UPS the same day! All orders after this time will ship the next business day. Packages will be shipped business days Monday-Friday.

  •  We do offer free shipping on orders that are over $99 within the continental United States..

  • We are unable to pay Duties and Taxes for customs on international orders. Additional fees will most likely be charge by your customs prior to delivery. The customer is responsible for VAT or any other tax/duty charge by another country for import.
  •  Shipping times may differ according to the availability of merchandise. Orders are not delivered on the weekends or holidays. 

  • Emmer & Oat is not responsible for delays by the US postal system

  • Emmer & Oat is not responsible for packages lost, stolen or damaged. Please keep your tracking number and contact your local post office with any issues.

  •  Note that Holiday shipping will vary depending on the US Postal Service

  •  Emmer & Oat is not responsible for products marked "delivered"  by the Post Office. You will need to check with your local Post Office for information on your packages.

  • Emmer & Oat is not responsible for International Duties or Customs charges

If there is a problem with your tracking number or package delivery, please contact the courier directly prior to contacting us. In some rare cases, tracking information may not update, but you will still receive your order. Please contact us after the estimated delivery time has passed.

Carrier Contact Numbers:

  • USPS: 1-800-275-8777

  • International USPS: 1-800-222-1811

- All of our shipments for US & Canada include tracking with delivery confirmation. If your order has been marked as "delivered" to your address order but you have not received the package, please contact your local Post Office to investigate the issue. Emmer & Oat cannot be held accountable for packages where the tracking information says it was delivered to your order address.

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